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Context of the role:
ADP Voice team is operating cisco phone telephony across EMEA region and is committed to deliver high level of service to our internal business unit, provide innovative solution and provide an eco-system to ease phone management by our business unit.
We are looking for a talented co-worker who will help building, configuring, operating, troubleshooting and improving our voice infrastructure and its eco-system.
You will work on various implementation projects across EMEA region and also focus on automation.
What we expect from you is not only the ability to operate and troubleshoot but also solve complex problems, document, follow the capacity of the technical environment and provide innovative idea to improve our process, put in place compliance control and provide more value to our business unit.
You should know:
The following expertise are required:
• Cisco Unified Call Manager v10 or newer
• Cisco Unity Connection
• Cisco Prime Provisionning
• Cisco CUBE
• SIP Trunk technologies
• Knowledge of an attendant console tool
• VMWare Virtualisation functionnalities
• You are familiar with technologies that we use to automate our production:
o REST API
o Cisco AXL
o Scripting language (perl, python, etc.)
o SQL syntax
You have at least a B2 or equivalent level in English
You are idealy CCNP Voice and ITIL certified
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