Client Service Representative with French language
Date of publishing: October 11, 2021
We are currently looking for a talented Client Service Representative to join our team in Prague. This is a great opportunity if you enjoy working with data, communicating with clients and resolving issues. After passing all our necessary trainings for the role, you will be able to deliver a high-quality service for our international clients.
A Client Service Representative will act as an initial point of contact for ADP's clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.
• Respond via phone or email to inquiries coming from ADP’s customers
• Be an administrative support for the payroll team
• Follow-up with customers on issues that cannot be resolved immediately
• Prepare analysis, reports, certificates for the client's employees
• Cooperate with team members on specific tasks
We are seeking for candidates who are eager to learn new things and willing to grow and develop themselves.
• Good command of French and English language
• Customer service & to-do attitude
• Excellent communication skills (verbal and written)
• Experience in troubleshooting and problem solving skills
• Ability to multitask
• High-school diploma
• Continuous training and opportunities for development
• Meal vouchers (100% paid by ADP)
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, MultiSport Card)
• Free beverages
• Engagement activities (company events, volunteering events etc.)
• Friendly international environment
At ADP, you will have the potential to continually progress, within one global organization.
“We are learning every day, constantly looking for better and more efficient ways to work. And when finally after working hard on numerous challenges, you hear your Manager saying that the client is happy now, you take it as your personal success and feel awarded for what you’ve done.”
Associate Payroll Specialist