>Skip to main contentSitemap
Hide Menu

Client Service Representative with French language

Category: Client Service
Date of publishing: October 11, 2021
Place of work: Rohanské nábřeží 670/17, 186 00  Praha-Karlín, Czech Republic

ROLE DESCRIPTION

We are currently looking for a talented Client Service Representative to join our team in Prague. This is a great opportunity if you enjoy working with data, communicating with clients and resolving issues. After passing all our necessary trainings for the role, you will be able to deliver a high-quality service for our international clients.
A Client Service Representative will act as an initial point of contact for ADP's clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.

ROLE IN TERMS OF TASKS

• Respond via phone or email to inquiries coming from ADP’s customers
• Be an administrative support for the payroll team
• Follow-up with customers on issues that cannot be resolved immediately
• Prepare analysis, reports, certificates for the client's employees
• Cooperate with team members on specific tasks

WHO WE ARE LOOKING FOR

We are seeking for candidates who are eager to learn new things and willing to grow and develop themselves.

• Good command of French and English language
• Customer service & to-do attitude
• Excellent communication skills (verbal and written)
• Experience in troubleshooting and problem solving skills
• Ability to multitask
• High-school diploma

We OFFER

• Continuous training and opportunities for development
• Meal vouchers (100% paid by ADP)
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, MultiSport Card)
• Free beverages
• Engagement activities (company events, volunteering events etc.)
• Friendly international environment

At ADP, you will have the potential to continually progress, within one global organization.

This is what ADP looks like.

Isn't this what life is all about? Finding something meaningful that you love doing in a place you enjoy doing it? ADP can give you that opportunity.

ADP employees play table football
A group of employees are holding their shoulders around and posing for a photo
Four ADP employees holding coffee mugs

That's what our people say…

Sviatlana Fedotova, @TODO: quotFunction[en]

“We are learning every day, constantly looking for better and more efficient ways to work. And when finally after working hard on numerous challenges, you hear your Manager saying that the client is happy now, you take it as your personal success and feel awarded for what you’ve done.”

Sviatlana Fedotova
Associate Payroll Specialist

To enable translated subtitles, click click ▶ (play), ⚙ (settings), and Subtitles/CC; then select language or Auto-translate.

Ready to
#ReimagineWork?

FIND MY NEXT JOB