Automatic Data Processing, Inc. (Nasdaq: ADP), with more than $14 billion in revenues and approximately 800,000 clients, is one of the world's largest providers of business outsourcing solutions.
Leveraging over 70 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.
Our presence in the Czech market is since 2005 and we are a fast-growing branch of ADP Global with up to 1000 employees in Czech Republic.
We are currently looking for a talented Client Service Representative to join our team in Prague. This is a great opportunity if you enjoy working with data, communicating with clients and resolving issues. After passing all our necessary trainings for the role, you will be able to deliver a high quality service for our international clients.
A Client Service Representative will act as an initial point of contact for ADP's clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.
What exactly will you be doing?
• Respond via phone or email to inquiries coming from ADP’s customers
• Be an administrative support for the payroll team
• Follow-up with customers on issues that cannot be resolved immediately
• Prepare analysis, reports, certificates for the client's employees
• Cooperate with team members on specific tasks
What are we looking for?
• Good command of English language
• Customer service & to-do attitude
• Excellent communication skills (verbal and written)
• Experience in troubleshooting and problem solving skills
• Ability to multitask
• High-school diploma
What we offer?
• Competitive salary and annual bonus opportunity
• Continuous training and opportunities for development
• Meal vouchers (100% paid by ADP)
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, MultiSport Card)
• Free beverages
• Engagement activities (company events, volunteering events etc.)
• Friendly international environment
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